VAT Exemption

Some customers may be exempt from VAT on certain items if they meet certain criteria. Not everyone can claim relief of VAT. If you are unsure about your eligibility for VAT Relief, please contact HM Revenue & Customs National Advise Service online or by telephone on: 0845 010 9000.

If you believe you qualify for Vat Exemption you must do two things before you place your order.

Step 1

You must complete and submit a VAT Exemption Form.   You may do this now or during the checkout procedure.  If you wish to submit a VAT Exemption form, you can do that here:  SUBMIT A VAT EXEMPTION FORM ONLINE

Step 2

You must type EXEMPT into the Vat Code Box during the checkout procedure.

By completing the above actions, you are stating that you understand the VAT Exemption rules and are eligible for VAT Relief. If you do not submit a Vat Exemption Form but do enter the Vat Code, your order may be cancelled automatically.

There are Penalties, as set out by HM Revenue & Customs for falsely claiming Vat Relief. It is up to you, the customer to understand these rules. If you are still unsure, contact HM Revenue & Customs National Advise Service online or by telephone on 0845 010 9000 for further advise.

What if I believe I am not eligible for Vat Relief?

If you believe you are not eligible for Vat Relief, you must pay the Vat Element of your order. You do not need to do anything, simply complete your order as normal, leaving the Vat Code Box empty.

Please Note: There is no Vat Relief on Shipping and Packaging services. Shipping and Packing costs will be displayed with Vat @ 17.5% already added.